Your consultation will now be done remotely. Via text, I’ll request photos of your hair. We wil discuss you hair goal, hair history and I’ll access the integrity of your hair. Only then can I quote a price.
A $50 retainer is required for your color appointment. It is a non-refundable payment which will go towards your balance upon payment for services. Payment must be completed to secure your appointment date and time will no longer be offered to any other person. If you cancel or do not show at your appointment the deposit will not be refunded and it cannot go towards future services.
Bookings for color services. $50
* COVID-19 has changed my current cancellation policy I simply ask for a courtesy notice that you will not keep your appointment.
I do understand that there are emergencies and situations that cannot be helped. However, if arriving late canceling/ rescheduling or simply not showing at your appointment becomes a habit, you will be charged as follows :
• LESS THAN 24-HOUR notice, excessive late arrivals and/or rescheduling may require a $35-$50 retainer to reserve your next appointment addition to a $10 reschedule fee.
• NO SHOWS may require a $35-$50 retainer to reserve your next appointment in addition to a $10 reschedule fee.
As a courtesy, I do text to confirm the date and time at least 24 hours prior to your appointment. If I am unable to reach you, please understand that it is your responsibility to remember your appointment dates and times in order to avoid missed appointments. You are always welcome to text me and double check any appointments if you’re unsure.
A reschedule may not be possible in my peak appointment months.
Clients will generally be allowed a 10 minute grace period. After that time, if no comunicaton is made, you will lose your appointment.
Please, always drive safe. Communicate any concern with arriving on time.
I very much appreciate your business and compliance with these policies.