Policies 

Deposits:

A $50 deposit is required for your color appointment. It is a non-refundable down payment which will go towards your balance upon payment for services. Your appointment deposit must be completed to secure your spot. Your deposit secures your appointment date and time will no longer be offered to any other person. If you cancel or do not show at your appointment the deposit will not be refunded and it cannot go towards future services.

First time bookings for color services. $50

24-hour Cancellation policy

I do understand that there are emergencies and situations that cannot be helped. However, if arriving late canceling/ rescheduling or simply not showing at your appointment becomes a habit, you will be charged as follows :

• LESS THAN 24-HOUR notice, excessive late arrivals and/or rescheduling will require a $35-$50 retainer to reserve your next appointment.
• NO SHOWS will require a $35-$50 retainer to reserve your next appointment in addition to a $10 reschedule fee.

Rescheduling during peak months (August-December) will include a $10 rescheduling fee.

As a courtesy, I do text to confirm the date and time at least 24 hours prior to your appointment. If I am unable to reach you, please understand that it is your responsibility to remember your appointment dates and times in order to avoid missed appointments. You are always welcome to text me and double check any appointments if you’re unsure.

Late/Tardy Policy

Clients will generally be allowed a 15 minute grace period. After that time, if no comunicaton is made, you will lose your appointment.

A compromise for a late arrival is to forgo parts of the service in order to keep in the time allotted for you. Please, always drive safe. Communicate any concern with arriving on time.

These policies allow  the opportunity to alert clients on standby of any openings. Especially in my busy fall and winter months, a I have clients on standby waiting for an open appointment.

I very much appreciate your business and compliance with these policies.